We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
When you place an order or create an account on our website, we may collect the following information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely by third-party payment providers such as PayPal)
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding your order
- Provide customer support
- Improve our website and services
3. Payment Security
We do not store or have access to your full payment details. All payments are processed securely through trusted third-party payment providers.
4. Cookies
Our website may use cookies to enhance your browsing experience and analyze website traffic.
5. Third-Party Services
We may share necessary information with logistics and payment partners solely for order fulfillment purposes.
We may also disclose your personal information to a third party, if we believe in good faith that the law or legal process requires it, to protect the rights or property of Lumenlifes or others or as otherwise described in this privacy policy.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@lumenlifes.com
Last updated: Dec, 2025